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Open messenger10/11/2023 ![]() But customers expect to access customer support on the social channels where they follow and interact with brands. You might think of social media primarily as a marketing channel. If you’re not available on Facebook Messenger, you’re missing an incredible opportunity to connect with your existing audience and potential new customers. More than a billion messages are sent between individuals and businesses every month on Facebook Messenger. Book a Demo The benefits of using Facebook Messenger for business Stay connected with your audience and customers Hopefully, the troubleshooting steps above fixed the Messenger chat heads not working on your Android phone.Manage all your messages stress-free with easy routing, saved replies, and friendly chatbots. It can be head-scratching if the feature doesn’t work as expected. Start Using Messenger Chat Heads NotificationsĬhat heads notification is a must-have function for power Facebook users. You can open the Play Store on your phone and update the Messenger app to the latest version available to fix the chat heads notification function. Thankfully, Facebook is quick to resolve such issues with quick updates through the Play Store. Messenger chat heads not working on the Android phone might be due to a buggy build released by Facebook. Now the Messenger app can send you chat heads notification as usual. You can extend the Messenger time limit for the day.Īlternatively, you can tap on the three-dot at the top and select Delete all app timers. Locate Messenger from the following menu and tap on the little timer icon beside it.Ĥ. Navigate to Digital Wellbeing > App timers.ģ. You can either extend the time limit for the Messenger app or remove the app from the Digital Wellbeing applications. If you have excluded the app limit for the Messenger app, all you will see is a transparent app icon with no notifications. You might have placed an app limit using the Digital Wellbeing function on your phone. Exclude Facebook Messenger from Digital Wellbeingįacebook Messenger surely is an addictive app. You should open the multitasking menu on the phone and remove irrelevant apps from the list. If your device is running on low RAM, you won’t be able to receive chat heads notifications on the home screen. The thing is, Facebook Messenger requires a specific amount of RAM to function properly in the background. When there are too many apps running in the background, you may find that chat heads not working with the Messenger app. This one applies to Android phones with 3GB/4GB of RAM. Try using the Messenger app again and you should start receiving notifications in chat heads. Tap on Storage and select Clear Data from the next menu. Too much data in the Messenger app might give you problems with chat heads. This applies to the power Messenger users. The messenger chat heads should work as intended in the app now. You might need to login again in the Messenger app. Tap on Storage and select Clear Cache from the next menu. Long-press on the app icon and open the Messenger App info screen.ģ. Locate the Messenger app in the App drawer menu.Ģ. Clear CacheĬlearing cache from the Messenger app might fix the chat heads not working issue for you.ġ. Now Messenger has relevant permission to showcase app functions such as chat heads over other apps. Allow permission from the following menu. Scroll down and tap on Appear on top menu.Ĥ. Select a little ‘ i’ button from the floating menu and go to the Messenger App info menu.ģ. Locate the Messenger app and long press on the app icon.ģ. ![]() ![]() You need to give relevant notification permission to the Messenger app on Android. This is one of the obvious settings to check before moving to advanced solutions. Enable Notification Permission from the Settings Menu ![]() Some of the options might differ on your Android device due to a custom OEM skin. In the example below, we are using a Samsung device running the latest One UI 3.1 based on Android 11. Fix Facebook Messenger Chat Heads Not Working on Android If you are having trouble with Messenger chat heads then read along to learn how to fix Messenger chat heads not working on Android. It’s an essential part of someone using the Messenger app frequently. Unlike Google’s implementation, one can use chat heads from Facebook Messenger on older Android versions such as Android 9 and 10 as well. Long before Google introduced notification bubbles in Android 11, Facebook used to offer a similar function called chat heads with Messenger.
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